Your data

Delete a Bowli account

You can request account deletion here even if you no longer have access to the mobile app.

Bowli Pro subscription

Deleting your account does not cancel your Bowli Pro subscription: you may still be charged. Before deleting your account, cancel your subscription in Google Play or the App Store where you subscribed. You can also open Profile → Settings → Subscription → Manage subscription in Bowli.

You can delete your account even if you have not cancelled your subscription.

From the app

Open Bowli, go to Profile, Settings, then choose Delete my account. This deletes the account and its main data. Exceptions for historical records, backups and logs are detailed below.

From the web

If you no longer have access to the app, send a request from the email address linked to your account. Our team will verify your request before deleting it.

Request deletion

Data that is deleted

Deleting your account permanently removes the following data:

Profile information (name, email address, user ID)
Nutrition and activity data (meal history, photos, goals)
App preferences and push notification tokens
Access tokens and session data

Retained data and retention periods

Backups and security logs: Account deletion does not individually remove data from backups. The supplied configuration cleans local backups after successful backups using a configurable threshold of 7 days by default. Remote copies depend on storage rules; the script does not purge them. Logs rotate by size, without a maximum retention period in days. Erasure within 30 days is not guaranteed.
Retained historical records: Reviews on other users’ meals and AI usage records may remain without a direct link to the account. Payment events and moderation records may retain identifiers and technical information. The API currently defines no maximum retention period or automatic purge for these records.

Processing time

In the app, account deletion is performed on confirmation, provided the request succeeds. Email requests require manual processing by support; the API does not set an automatic processing deadline.